In 1950, the Instituto de Religiosas de San José de Gerona acquired the well-known Masia de Can Vicenç in Solius, with the vision of turning it into a place of meeting, rest and formation for the nuns of the Congregation. In June 1957, this idea became a reality and the first nuns went to the Masia to do their spiritual exercises.
Over the years this activity was consolidated, being a reference point, not only for the congregation itself, but for the whole religious community, so that in 2002 work began to create what is now known as Casa Santa Elena. A two-block building, with 82 rooms, meeting rooms, chapels and dining rooms in a well-kept garden environment.
In 2017 Casa Santa Elena opens as a Hospitality and also welcomes those people and/or groups who want to stay, to rest, train or enjoy a holiday in an environment of serenity and peace.
Casa Santa Elena’s gates open at 7 a.m. and close at 10 p.m. During this time slot, to exit through the main gate dial “1234” on the dashboard, and to enter use the external intercom or the encoded card delivered for this purpose.
To make a reservation for individuals, prepayment will be requested by bank transfer or cash payment at Casa Santa Elena itself one week before the check-in. If this prepayment has not been made, 100% of the reservation must be paid at the time of check-in at the reception.
To make a group reservation, a non-refundable advance of 20% of the total amount must be made. This advance must be paid by bank transfer or cash at Casa Santa Elena’s reception at least one month before the check-in. The remaining balance will be paid to the establishment upon presentation of the corresponding invoice for the total of the contracted services.
Individual or group bookings that have not specified the prepayment guarantee within the established days in advance, will be treated as confirmed bookings, but NOT GUARANTEED and therefore the establishment reserves the right to dispose of the rooms and / or cancel the requested services in accordance with the demand that may occur.
B) Restaurant business
The schedule of restaurant services is:
To guarantee and speed up the quality and attention of group bookings, we recommend these schedules:
In any case, the schedule will be agreed in advance with the organizer group.
In the case of groups that contract restaurant services (lunches, snacks and/or dinners), the advance will be equal to 50% of the total amount to be paid and in case of cancellation up to one week prior to the entrance the management expenses will be of 25% of the total of the reservation whereas, if it is cancelled a posteriori, the management expenses will be equal to the advance realized opportunely.
To hire meeting rooms for any kind of event, a non-refundable advance must be made. If the event is cancelled, 20% of the total amount has to be paid. This advance must be paid by bank transfer or cash at the reception of the complex at least one month before the event day. The remaining balance will be cancelled at the establishment upon presentation of the corresponding invoice for the total of the contracted services.
It will be possible to adjust the number of assistants and/or guests up to 48 hours before the date of the event. After this period, the numbers reserved so far will be final for the purpose of calculating the total values of assistants and/or guests.
All guests must show a photo identification and credit card upon check-in and they also have to sign the registration document
Payment for the contracted rooms will be made, if not made through prepayment, at the time of check-in and against presentation of the invoice for the total stay, the number of rooms and services contracted.
It can be paid by cash. Personal checks are not accepted as a form of payment. If during the stay there are additional consumes, they will be paid at the check-out.
Upon arrival, the room key and, if applicable, the door opening card, will be delivered.
Check-in time starts at 2 p.m. on the day marked as the check-in date and ends at 12 noon on the day marked as the check-out date. If you need to stay in the room, you will be charged an extra half day charge until 6 p.m. and from that time a full day will be charged.
Before leaving the complex, you must turn back the key of your room to our reception staff.
You can leave your luggage in the left-luggage office, at no extra charge.
The establishment reserves the right of admission.
People will not be allowed access and/or stay in the establishment, even if there is a reservation, in the following cases:
Whoever damages the building, movable property or inventory responds to the law within the framework of current regulations (this is especially true for the companions responsible for groups and for the organizers).
Intentional theft and damage will be reported immediately.
Costs to replace any damage or loss of keys will be charged to customers.
Casa Santa Elena is not responsible for the loss, misplacement or damage of any object owned by the people housed.
Likewise, Casa Santa Elena is not responsible for damage or theft in vehicles parked inside the premises.
Casa Santa Elena guarantees the quality of the services to be provided, in accordance with its official category and is responsible for all claims that may arise as a result of proven deficiencies in its services.
Casa Santa Elena has complaint forms available to customers.
In accordance with current regulations, the submission of claims can only be done with the prior payment of services.
The promotions will be valid only during the period set by Casa Santa Elena, in advertising, or otherwise, for as long as they are accessible to customers for effective contracting.
Pets are not allowed, it’s reason for expulsion from the establishment.
Protección de datos
In the event of a breach of one or more of the above conditions, the establishment has the right to immediately terminate the accommodation contract.
The client is also required to pay for all accommodation days set in the reservation.
Thank you for choosing Casa Santa Elena, enjoy your stay!