Privacy policy

Privacy policy

COMUNIDAD SANTA ELENA DE SOLIUS (hereinafter CASA SANTA ELENA) is a company fully aware of legality and privacy, maintaining an informative and transparent attitude regarding the use of the website, as well as in relation to the processing of your personal data.

Next, we inform you about the conditions of use of this web domain, as well as about the treatment and protection of your personal data.

The access and/or use of this portal owned by CASA SANTA ELENA attributes the condition of USER, therefore accepting the General Conditions of Use reflected here at the same time that the USER accesses the web. Consequently, the USER must carefully read these ‘Conditions of Web Use / Privacy Policy’ on each of the occasions in which he intends to use the web, since modifications may be made.

USERS who access the CASA SANTA ELENA website will do so in accordance with the Law, and are obliged at all times not to access the website or its contents in a manner contrary to that established and/or for illegal purposes, harmful to rights and freedoms of third parties, or that may damage, deteriorate, saturate or slow down the web, to the detriment of CASA SANTA ELENA or third-party users.

Both access to the websites and the use that may be made of the information and content included therein, will be the sole responsibility of the person who performs it. Therefore, the use that may be made of the information, images, content and/or products reviewed and accessible through it, will be subject to the law, whether national or international, applicable, as well as the principles of good faith and use lawful by the USER, who will be entirely responsible for said access and correct use. The USER will be obliged to make reasonable use of the services or contents, under the principle of fair faith and with respect for current legislation, morality, public order, good customs, the rights of third parties or of CASA SANTA ELENA, all according to the possibilities and purposes for which they are conceived. CASA SANTA ELENA does not assume responsibilities, whether direct or indirect, for consequential damages or loss of profits, derived from the misuse of the services or contents made by the USER or third parties.

CASA SANTA ELENA is free to limit access to the web pages, and to the products and/or services offered therein, as well as the consequent publication of the opinions, observations, images or comments that the USERS may send via email. or the different contact forms.

CASA SANTA ELENA, in this sense, may establish, if it considers it appropriate, without prejudice to the sole and exclusive responsibility of the USERS, the necessary filters in order to prevent content or opinions from being spilled on the network through its web pages. , considered racist, xenophobic, discriminatory, pornographic, defamatory or that, in any way, encourage violence or the dissemination of clearly illegal or harmful content.

CASA SANTA ELENA is not responsible for the websites that are not its own that can be accessed through its website through links or for any content made available by third parties.

Any use of a link or access to a website that is not its own is carried out at the will and exclusive risk of the USER and CASA SANTA ELENA does not recommend or guarantee any information obtained through a link outside the CASA SANTA ELENA website, nor is it responsible for any loss, claim or damage arising from the use or misuse of a link, or the information obtained through it, including other links or websites, from interruption in service or access, or from the attempt to use or misuse a link, both when connecting to the CASA SANTA ELENA website and when accessing information from other websites from the CASA SANTA ELENA website.

CASA SANTA ELENA will not assume any responsibility for the contents, services, products, etc., of third parties that can be accessed directly or through banners, links, hyperlinks, framing or similar links from the websites of CASA SANTA ELENA, since its inclusion is prohibited without the prior, express and written consent of CASA SANTA ELENA.

CASA SANTA ELENA reserves the right to make changes to the website, as long as they do not affect the personal data of USERS, without prior notice, in order to keep their information updated, adding, modifying, correcting or deleting the published content. or the design of the portal.

The contents provided by CASA SANTA ELENA, as well as the contents offered on the network through its web pages, constitute a work in the sense of the legislation on Intellectual Property, for which they are protected by the laws and international conventions applicable in the matter.

Any form of reproduction, distribution, public communication, transformation, making available and, in general, any other act of public exploitation referred to both the web pages and their contents and information, without the express and prior writing consent of CASA SANTA ELENA, is prohibited.

The acts of reproduction, distribution, exhibition, transmission, retransmission, broadcast in any form, storage in physical or logical media (for example, mass storage or computer hard drives), digitization or making available from databases other than those belonging to those authorized by CASA SANTA ELENA, as well as their translation, adaptation, arrangement or any other transformation of said opinions, images, forms, indexes and other formal expressions that are made available to USERS through the services or contents, as long as such acts are subject to the applicable legislation on intellectual property, industrial property or image protection.

Consequently, all the contents that are shown on the different websites mentioned and especially, designs, texts, graphics, logos, icons, buttons, software, trade names, brands, industrial drawings or any other signs that can be used industrially and commercially are subject to the intellectual and industrial property rights of CASA SANTA ELENA or of third-party owners of these who have duly authorized their inclusion in the different websites.

The contents, images, forms, opinions, indexes and other formal expressions that are part of the web pages, as well as the software necessary for their operation and visualization, also constitute a work in the sense of Copyright and are, therefore, therefore, protected by international conventions and national laws on Intellectual Property that are applicable. Failure to comply with the above implies the commission of serious illicit acts and their sanction by civil and criminal legislation.

Any act by virtue of which the USERS of the services or contents may commercially exploit or use, directly or indirectly, in whole or in part, any of the contents, images, forms, indexes and other formal expressions that are part of web pages without prior written permission of CASA SANTA ELENA are forbidden.

Any violation of the provisions of this point and/or the previous one will be considered as an infringement of the legitimate intellectual property rights of CASA SANTA ELENA on the web pages and all their contents.

CASA SANTA ELENA, creator of the website, reserves the right to carry out without prior notice, as long as they do not affect the personal data of the USERS, the modifications that it deems appropriate in its portal, being able to change, delete or add both, the contents and services provided through it, such as the way in which they are presented or located on its portal.

CASA SANTA ELENA declines any responsibility in the event of interruptions or a malfunction of the services or content offered on the Internet, whatever their cause. Likewise, CASA SANTA ELENA is not responsible for network outages, loss of information as a result of such outages, temporary power outages or any other type of indirect damage that may be caused to USERS for reasons beyond CASA SANTA. ELENA.

CASA SANTA ELENA does not declare or guarantee that the services or content will be uninterrupted or free of errors, that defects will be corrected. Does not guarantee either that the service or the server that makes it available are free of viruses or other harmful components, without prejudice that CASA SANTA ELENA makes its best efforts to avoid this type of incident. In the event that the USER makes certain decisions or performs actions based on the information included in any of the websites, it is recommended to check the information received with other sources.

Are forbidden any of the technical, logical or technological resources by virtue of which a third party can benefit, directly or indirectly, with or without profit, from each and every one of the contents, forms, indexes and other formal expressions that are part of the web pages, or the effort made by CASA SANTA ELENA for its operation.

CASA SANTA ELENA is only responsible for the content and management of the web pages of which it is the owner or holds a right of a similar nature. Any other web page or social network or repository of information on the Internet, outside of this website, is the responsibility of its legitimate owners.

CASA SANTA ELENA regularly collaborates with different applications and web environments, and always recommends that all USERS carefully read the corresponding legal notices and privacy policies before accessing said web environments, and only access them once they have fully understood and accepted said legal text.

CASA SANTA ELENA undertakes to control the contents that are exposed on said social networks and will expel those USERS who misuse them.

CASA SANTA ELENA recommends, following instructions from the National Institute of Communication Technologies (INTECO) and the Spanish Agency for Data Protection (AEPD), for the use of social networks or browsing web environments, the execution of the following actions (in case one day it is available for use):

  • All users are recommended to resort to the use of pseudonyms or personal nicknames with which to operate through the Internet, allowing them to have an authentic “digital identity”, which does not put into question the security of their personal and professional lives.
  • Users are recommended to take special care when publishing audio-visual and graphic content on their profiles, given that in this case they may be violating privacy and intimacy of people around them.
  • It is recommended to review and read, both prior to user registration and subsequently, the general conditions of use and the privacy policy that the platform makes available to you on its websites.
  • It is recommended to properly configure the degree of privacy of the user profile in the social network, so that it is not completely public, but only those people who have been classified as “friends” have access to the information published in the profile. or “direct contacts” previously by the user.
  • It is recommended to accept as contact only those people you know or with whom you have a previous relationship, not compulsively accepting all the contact requests you receive and investigating whenever possible and necessary, who is the person requesting your contact. through the social network.
  • It is recommended not to publish physical contact information in the user profile, which allows anyone to know where you live, where you work or study daily or the places of leisure that you usually frequent.
  • Users of microblogging tools are advised to be especially careful about posting information about where they are at all times.
  • It is recommended to only use and publish content for which you have sufficient intellectual property rights. Otherwise, the user will be committing a civil offense that can be protected by national courts.
  • Users are encouraged to use different usernames and passwords to enter the various social networks of which they are a member.
  • It is recommended to use passwords with a minimum length of 8 characters, alphanumeric and with the use of upper and lower case letters.
  • All users are recommended to have antivirus software installed and properly updated on their computers.
  • Minors should not reveal excessive personal data. Data should never be provided to strangers.
  • You must read all the information concerning the website. It explains who the owners of the same are and the purpose for which the data is requested.
  • If the user is under fourteen years of age, the consent of the guardian parents is also required. In these cases, whenever data is requested by a social network, parents or guardians should be asked to see if they approve the subscription or not.
  • Usernames and passwords must not be communicated to third parties, nor shared among friends or classmates. These data are private and should not be communicated to third parties and/or unknown persons.
  • Whenever there is any doubt regarding any situation arising from the use of social networks and collaborative tools, parents or guardians should be asked.
  • The computer should be kept in a common area of ​​the house.
  • Rules should be established about the use of the Internet at home.
  • Parents should know the operation and possibilities of this type of platform, both positive and negative.
  • Activate parental control and the platform’s control tools, as well as establish the parent’s or guardian’s email as a secondary contact email.
  • Ensure age verification controls are in place.
  • Ensure the correct installation of the content blocker.
  • Raise awareness and inform minors about aspects related to security.
  • Explain to minors that they should never meet people they have met in the online world and that if they do, it must always be in the company of their parents or guardians.
  • Make sure that minors are aware of the risks and implications of hosting content such as videos and photographs, as well as the use of webcams through social networks.
  • Control the user profile of the minor.
  • Make sure that the minor only accesses the pages recommended for their age.
  • Make sure minors do not use their full names.

CASA SANTA ELENA, legal person in charge of collecting and processing personal data, is the company Responsible for the Treatment of Personal Data that the USER provides through this website, being responsible for them in accordance with the provisions of the current regulations on the protection of personal data: Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).

Contact person: Data protection delegate.
Practical address for notification purposes: Carretera de Santa Cristina d’Aro, 17246, Solius – Girona.
Telephone: 972 837 021.

At CASA SANTA ELENA, depending on the way in which the USER provides us with their personal data, we treat the following categories. The purpose of the treatment varies according to the channel through which the USER has provided them:

Contact and reservations

  • Purpose: Management of the data provided to establish informative contact or for reservations with users.
  • Data category:
    • Name
    • Surnames
    • Email
    • Telephone
    • Choose the type of stay
  • Legitimation: The legal basis for this treatment is the use of our contact and reservation form, being the treatment of the data necessary to meet the request and contact the interested party.

We keep the USER data provided through our forms depending on the user’s contribution method:

  • In the treatment of Contact and reservations, the data is kept in accordance with the legal requirements and/or until the prescription of the legal actions that may arise from it.

The personal data of the USER may be communicated to the group INSTITUTO DE RELIGIOSAS DE SAN JOSÉ DE GERONA -IRSJG- (if you want more information about the companies that make up the IRSJG group, access the following link: IRSJG centers), of which CASA SANTA ELENA forms part. No information is provided for commercial purposes to third parties outside the IRSJG group.

The USER, at any time, can contact our Data Protection Delegate (DPD), revoke the consent provided and/or exercise their rights of access, rectification, deletion, opposition, limitation of the treatment and/or portability of the data through writing addressed to the DPO at the address established in this Policy or, alternatively, at the following email address:

Likewise, the USER has the right to oppose direct marketing and/or cancel their subscription to the newsletter through the options that are provided with the sending of the same or in the terms established in the previous paragraph.

In the event that the USER considers that their rights have been violated, they also have the right to file a claim with the competent control authority.

In theory, the data always comes from its owner. If you receive a communication from CASA SANTA ELENA and you do not have proof of having provided us with your data, it is possible that a third party has usurped your status/identity. In this case, please notify us through the means provided in this Privacy Policy.

In this sense, the user is responsible for the authenticity of the data provided, that they are accurate, current and complete for the purpose for which they are provided, assuming responsibility for damages, both for lost profits and for consequential damage, that could be generated by said inaccuracies or falsehoods. In any case, if the data provided in the corresponding forms were owned by a third party, the USER is solely responsible for the correct capture of consent and information to the third party on the aspects reflected in this legal notice and privacy policies.

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